Skip to content
All alerts

OpenAI posts two resolved incidents, impacts minor and none

info

"Elevated errors affecting ChatGPT Work" resolved with impact "minor"; "Delays in customer support responses" resolved with impact "none" — two incidents, below the three-incident cluster threshold.

status.openai.com284c0398cab878495f7282bb1c6e20e4f19d3309d6c95065b5683221034708ef

Cited changes

Every field of each cited change, before and after.

added incidentDelays in customer support responses · none · resolved

Record fields before and after the change
Field Before After
components ∅[]
impact ∅none
incident_id ∅01M26E3PPAYJMMRHX2MZJCTHMF
incident_url ∅https://status.openai.com/incidents/01M26E3PPAYJMMRHX2MZJCTHMF
provider ∅openai
resolved_at ∅2026-09-10T21:48:32Z
started_at ∅2026-09-10T19:53:26Z
status ∅resolved
title ∅Delays in customer support responses
status.openai.comincident:openai:01M26E3PPAYJMMRHX2MZJCTHMF detected

added incidentElevated errors affecting ChatGPT Work · minor · resolved

Record fields before and after the change
Field Before After
components ∅[]
impact ∅minor
incident_id ∅01M26DX2PP1AFHGJK5E4M6S2J6
incident_url ∅https://status.openai.com/incidents/01M26DX2PP1AFHGJK5E4M6S2J6
provider ∅openai
resolved_at ∅2026-09-10T21:30:02Z
started_at ∅2026-09-10T19:49:49Z
status ∅resolved
title ∅Elevated errors affecting ChatGPT Work
status.openai.comincident:openai:01M26DX2PP1AFHGJK5E4M6S2J6 detected

Data from the last 90 days is CC BY 4.0. Older data is CC BY-NC 4.0, except what we published before 2026-11-04, which stays CC BY 4.0. How you can reuse it.